Where to Find the Lowe’s Survey Code on Your Receipt

Sat, 17 May 2025 07:59:36 +0000

If you’ve recently made a purchase at Lowe’s, you may have noticed a message at the bottom of your receipt inviting you to take a survey at Lowes.com/survey. By participating, you not only help Lowe’s improve their customer service, but you also get a chance to win a $500 gift card in their monthly sweepstakes.
But before you can take the survey, you’ll need something very important—your survey code. If you’re unsure where to find it on your receipt, don’t worry. This article will guide you through exactly where to look and how to use it.
What Is the Lowe’s Survey Code?
The Lowe’s survey code is a unique 18-digit number printed on your receipt. This code is what allows you to access the official customer feedback survey online. Without it, you won’t be able to begin the survey or enter the sweepstakes.
Think of it as your personal pass to share feedback and enter for a chance to win a gift card. It’s only available to customers who made a purchase and received a printed receipt from a Lowe’s store.
Where the Code Is Located on Your Receipt
The survey code is typically found near the bottom of your Lowe’s receipt. It usually appears after your list of purchased items and the total amount paid.
Here’s what to look for:
A bold message that says something like “Tell us about your visit!”
The 18-digit ID number, often split into groups for easier reading
A short web address, like www.lowes.com/survey
The code may look like this:
XXX XXX XXX XXX XXX XXX
It will be labeled clearly, so even if you’re not familiar with reading receipts, you’ll be able to spot it quickly once you know what to look for.
Make Sure the Receipt Is Recent
One important thing to note is that the survey code is only valid for a limited time after your purchase. Usually, you’ll need to complete the survey within 7 days of your shopping visit.
So if you’re planning to enter the sweepstakes, it’s a good idea to take the survey soon after your visit while your experience is still fresh and your receipt is still eligible.
If the receipt is too old or the code has expired, you won’t be able to use it, and you’ll need to wait until your next purchase to try again.
What If You Can’t Find the Code?
If you’ve checked your receipt and can’t find the survey code, here are a few things to consider:
Double-check the bottom of the receipt. Sometimes the code is printed right above the store’s contact information.
Look for bold or highlighted text. The invitation to take the survey usually stands out from the rest of the receipt.
Not all receipts have survey codes. Occasionally, some purchases may not generate a survey invitation—especially if you made a very small transaction or returned an item.
The code may be printed on a second page. In stores with longer receipts, the code may be printed on a second slip or near any attached survey notice.
If you still can’t find it, you can always ask a store associate the next time you visit—they may be able to help or explain why your receipt didn’t include a code.
How to Use the Code
Once you have your code, here’s how to use it:
Go to www.lowes.com/survey
Choose your preferred language (English or Spanish)
Enter the 18-digit ID number from your receipt
Answer the survey questions honestly based on your recent visit
Submit your contact information to enter the sweepstakes
The survey typically takes around 5 to 10 minutes and includes questions about store cleanliness, product availability, staff helpfulness, and overall satisfaction.
Can You Enter Without a Survey Code?
Yes, Lowe’s allows you to enter the sweepstakes without making a purchase by sending in a mail-in entry. This is a good option if you lost your receipt or didn’t receive a survey code.
To enter by mail, you must write your full name, address, email, and phone number on a 3"x5" card and mail it to the address provided in the official sweepstakes rules (available on the survey website). Each person is allowed one entry per week, whether online or by mail.
Keep Your Code Safe
Since the survey code can only be used once, make sure you keep your receipt safe until you’ve taken the survey. Once used, the code becomes invalid and cannot be reused.
Also, don’t share your code with others, especially online, as this could lead to your entry being disqualified if someone else uses it before you do.
Be Aware of Fake Sites
There are some fake websites that try to trick people into sharing personal information under the name of the Lowe’s survey. Always make sure you’re on the official website:
👉 https://www.lowes.com/survey
The official site will never ask you for:
Credit card numbers
Social Security numbers
Bank information
If you see a site requesting these details, exit immediately—it’s not the real survey.
Final Thoughts
Finding the Lowe’s survey code on your receipt is easy once you know where to look. Just check near the bottom of your receipt for an 18-digit number and a note about taking the survey. Use it within a few days of your visit to share your feedback and enter the monthly draw for a chance to win a $500 gift card.